Detroit Marriott Southfield

I recently spent one night at this property and found it to be an excellent choice for accommodations. The lobby area is well maintained and is stunning with marble floors and ample space for people to meet for discussions. As you enter the hotel straight ahead is a full service bar and just to the left is a full-service restaurant. The end door poor is well maintained with plenty of towels and the exercise room has the latest state of the arts gym equipment. Upon entering the hotel I was greeted by JaQuallia and Mariah, both of whom were professional and friendly and the acknowledged and thanked me for my Lifetime Titanium status. Checking in went smoothly and because of my elite status the associates stated that my sleeping room would be on the 6th floor near the concierge lounge. Even though the lounge was not open, it had been stocked with snacks and drinks. Because of the concierge lounge being closed on the weekend I was provided a free breakfast in the restaurant. The two front desk associates provided me with suggestions for dinner and since it was a holiday, even called the restaurant to make sure they were hope. I found the room to be clean and having ample space with large windows and double shades to block out light from street lights or the morning sun. Even though this Marriott is located near a busy street I could not hear any noise. The bed was comfortable, the large screen tv worked perfectly and had extra movie channels. I prefer feather pillows for sleeping and upon my request house keeping quickly brought them to my room. The breakfast was buffet and contained hot and cold items and fresh fruit. During my stay the outside temperture was very warm and the morning front desk associate offered me a bottle of clod water as I was checking out. One can only become a Lifetime Titanium member by staying in lots of Marriott hotels. I can honestly say that in terms of service, accommodations, and efficient staff, this is one of the best I have ever stayed in. There is an old saying "a fish always stinks from its head"., meaning if an organization is poorly run, it is because of leadership. In this case the Southfield Marriott evidently has excellent leadership. I would never list this property as a 3 start hotel, it is either 4.9 or 5.0.

Great customer service and clean

Please get a hold on the hotel it’s an exceptional but I can see it going down bathroom wasn’t that clean, the over machine didn’t work on 2. Staff was exceptional as always

Love it

Would definitely book here again. Even under construction it was nice.

The restaurant was closed for renovations, yet they still maintained the bar for evening cocktails. Our server Jennifer was very accommodating, and a delight to converse with. Jo was equally delightful with any questions or concerns I had at check in. The room was clean and bathroom had adequate toiletries for multiple showers! We didnt access the pool, but it looked nice. It was actually empty most of the time. Most of the guests appeared to be traveling on business. Complimentary breakfast was adequate with most everything needed to start the day. All in all a great stay!